Serving You

At Charter Veterinary Hospital Group, we’re passionate about animals and their care. Serving the region’s large horse population, our equine department is second to none. As horse lovers, we care for our patients as we would our own horses so you can always expect the highest quality treatment and care combined with a friendly and sympathetic service.

Why choose a Veterinary Hospital?

It’s worth knowing that most veterinary practices are not able to meet the required standards of service, diagnostic equipment, treatment and intensive care facilities necessary to achieve veterinary hospital status.

With our veterinary hospital status you can expect the following:

  • A veterinary hospital must be staffed 24 hours a day, 365 days a year for 24 hour emergencies and resident nursing care. We are proud to offer this level of service.
  • Animals are NEVER left unattended overnight.
  • We are inspected by the Royal College of Veterinary Surgeons every four years to ensure the highest standards of medicine and equipment.
  • Calls are NEVER diverted to machines or call centres.
  • Our veterinary nurses provide immediate emergency advice and contact the duty vets as needed.

We take pride in providing the highest level of veterinary care