A great range of hospital services
Whatever your pet’s problem, we’re here to help. For minor illnesses and any concerns you might have, we provide reliable and effective first line veterinary care that focuses on getting your pets back to normal as soon as possible.
We hope you never need to use the full range of services we offer but registering your pet at Charter will ensure you receive our best attention at all times.
Here’s what we offer:
A friendly and helpful reception and nursing team
Preventative healthcare, vaccinations and parasite control
Efficient diagnosis and treatment of disease
Nurse clinics – surgical aftercare, young adult and geriatric health checks, weight control, dental care, dry eye monitoring and microchip insertion
Dedicated dental suites providing optimum facilities for one of the most important aspects of pet healthcare
Modern hospitals with separate dog, cat and exotic wards
Uncompromising standards of anaesthesia, pain management and intensive patient care
- Magnetic Resonance Imaging (MRI) scanning
- CT scanning
- Digital radiography
- Cardiac and abdominal ultrasound
Surgical Referral service performing diagnostics and advanced surgery for patients locally and across the South West region
The Charter Vets Care Club
Protect your pet and your family against preventable diseases and spread the cost throughout the year in easy monthly payments with the CharterVets Care Club.
Find out more about the savings you could make on your pet’s routine healthcare with the CharterVets Care Club.
Frequently Asked Questions
When you visit the vets we know that this can be an anxious trip for you and your pets. These are some questions that we are reguarly asked here at Charter Vets so we thought we would share them with you to try and ease some of your concerns.
We are pleased to be able to offer the following small animal petcare services:
- Collection and return of patients for treatment where clients have problems with transport.
- Moving patients to one of our Hospital sites for more specialised care, investigation or treatment.
- Delivery of food & medicine.
If you are interested in this service, please call one of our friendly reception team on 01271 371115 to obtain more details.
Our ‘Out of Hours’ Service is co-ordinated through our hospital premises in Barnstaple and Ilfracombe.
In an emergency please call your usual surgery phone number and the call will be automatically diverted. It is important to call first and not just turn up so that our duty team are ready for your arrival.
- Your pet must microchipped.
- Vaccinated against rabies (and kept fully up to date with boosters)
- Have a pet passport issued by your veterinary surgeon.
Importantly, DO NOT PANIC, your dog is highly likely to make a full recovery if treated promptly and correctly. It is important, where possible, to reduce the movement of your dog following a bite; ideally carry your dog or walk quietly back to your vehicle. Ring your nearest veterinary surgery to let us know what has happened and your estimated time of arrival. This enables us to be sure that we have a veterinary surgeon and nurse immediately available to see your dog, and we have had time to prepare our treatments before you arrive. If a bite goes unnoticed, but you see symptoms suggestive later in the day you must ring your vet without delay and seek veterinary attention, even if it is outside of normal opening hours.
24 hour emergency care
Accidents don’t always occur at the most convenient times. We are here to care and we are here to help.
Professional Pet Care
Pet owners trust us to look after the needs of their beloved companions. We are committed to delivering the very highest of veterinary care.