Request Pet Medicine
Does your pet use a repeat prescription? Do you need a fresh supply ordering? Please use the form below to request your pet’s medication from Charter Vets.
Does your pet use a repeat prescription? Do you need a fresh supply ordering? Please use the form below to request your pet’s medication from Charter Vets.
Due to the current coronavirus pandemic, we have suspended online ordering of repeat prescriptions. If you need to order a repeat prescription please call your usual branch and the team will advise you when it will be ready for collection from a safe, secure medicine collections point at one of our hospital premises.
Please note, if you currently use our clinics at South Street, Braunton, Bridge House, Pilton or St.John’s Garden Centre, Newport your call will be diverted to our hospitals at Mullacott or Roundswell due to their temporary closure. Please rest assured that our team at both locations will have full access to you pet’s records.
Due to the COVID-19 outbreak, all routine work at all Charter Vets branches has been halted until further notice.
Our 24 hour emergency out of hours service remains operational.
IN AN EMERGENCY: Please call 01271 371115 for Roundswell and
01271 866770 for Mullacott, Ilfracombe.
Our governing bodies currently advise that as a profession, we must limit all unnecessary visits to our premises. In order to safeguard the welfare of your pet, we may offer a telemedicine (virtual) service. This may involve a phone call from a veterinary professional in order to triage your pet’s needs and requirements. If a telephone or telemedicine consult is appropriate, we will endeavour to respond to this in order of priority. Aspects of this service are chargeable.
Please note: At this time, we are able to post your pet’s medications to you via Royal Mail Recorded Delivery, for a small fee.
Thank you.