A great range of hospital services
At Charter Vets, we offer a great range of services so, whatever your pet’s problem, we’re here to help. For minor illnesses and any concerns you might have, we provide reliable and effective first line veterinary care that focuses on getting your pets back to normal as soon as possible.
Our convenient locations across North Devon include a fully equipped Royal College of Veterinary Surgeons approved veterinary hospital so you can rest assured that your pet will always receive the highest quality professional care, backed by a wide range of state-of-the-art facilities and uncompromising service levels.
We hope you never need to use the full range of services we offer but registering your pet at Charter will ensure you receive our best attention at all times.
Here’s the service that we offer:
A friendly and helpful reception and nursing team
Preventative healthcare, vaccinations and parasite control
Efficient diagnosis and treatment of disease
Nurse clinics – surgical aftercare, young adult and geriatric health checks, weight control, dental care, dry eye monitoring and microchip insertion
Dedicated dental suites providing optimum facilities for one of the most important aspects of pet healthcare
Modern hospital with separate dog, cat and exotic wards
Specialist diagnostic imaging consultant
- CT scanning
- Digital radiography
- Cardiac and abdominal ultrasound
Surgical referral service performing diagnostics and advanced surgery for patients locally and across the South West region
SignVideo – a free service for deaf clients who use British Sign Language (BSL)
The Healthy Pet Club
Protect your pet and your family against preventable diseases and spread the cost throughout the year in easy monthly payments with The Healthy Pet Club.
Find out more about the savings you could make on your pet’s routine healthcare with the The Healthy Pet Club.
Whatever the time of day or night, if your pets needs intensive care, we are there to provide it. Charter Vets have a fully equipped veterinary hospital so rest assured, we have a team on-site 24 hours a day to look after your pet’s needs.
We provide dentistry for pets using equipment you would recognise from your own dentists’ surgery. We are also one of the few facilities in Devon that offers dental radiography.
Our hydrotherapy unit allows your pet to benefit from buoyancy-assisted exercise in warm water - a gentle and supportive way for your dog to exercise while recuperating from injury or illness.
No matter how thorough our vets are, some diagnoses require more than just a physical examination alone. We offer an extensive range of diagnostics to find out why your pet is ill.
Behind every good vet, there's an even better nurse. Our experienced team of veterinary nurses can give you helpful advice and care on a wide range of services.
Deaf BSL service
SignVideo is a free service for deaf clients who use British Sign Language (BSL). You can use it to make a call to our veterinary practices and during a face to face appointment.
Frequently Asked Questions
When you visit the vets we know that this can be an anxious trip for you and your pets. These are some questions that we are reguarly asked here at Charter Vets so we thought we would share them with you to try and ease some of your concerns.
We are pleased to be able to offer the following small animal petcare services:
- Collection and return of patients for treatment where clients have problems with transport.
- Moving patients to one of our Hospital sites for more specialised care, investigation or treatment.
- Delivery of food & medicine.
If you are interested in this service, please call one of our friendly reception team on 01271 371115 to obtain more details.
If your call is during the night or at the weekend whilst our clinic is closed, please contact MiNightVet Barnstaple on 01271 318050.
MiNightVet are our preferred emergency services partner. They are a dedicated emergency service with full-time night staff who will be alert and effective even at unsociable hours. Their qualified vets and nurses have a special interest, experience and training in all aspects of urgent critical care. Their support allows our vets to be fully refreshed for the day shift.
MiNightVet are based at Charter Veterinary Hospital.
- Your pet must microchipped.
- Vaccinated against rabies (and kept fully up to date with boosters)
- Have a pet passport issued by your veterinary surgeon.
Importantly, DO NOT PANIC, your dog is highly likely to make a full recovery if treated promptly and correctly. It is important, where possible, to reduce the movement of your dog following a bite; ideally carry your dog or walk quietly back to your vehicle. Ring your nearest veterinary surgery to let us know what has happened and your estimated time of arrival. This enables us to be sure that we have a veterinary surgeon and nurse immediately available to see your dog, and we have had time to prepare our treatments before you arrive. If a bite goes unnoticed, but you see symptoms suggestive later in the day you must ring your vet without delay and seek veterinary attention, even if it is outside of normal opening hours.
24 hour emergency care
Accidents don’t always occur at the most convenient times. We are here to care and we are here to help.